Shipping policy

Shipping Policy
We work hard to get your treats to you quickly, safely, and exactly as intended. Here’s what to expect when you order from us.

Processing Time
All orders are prepared and shipped from our kitchen within 1–3 business days, excluding weekends and holidays.
During high-volume periods (new launches, holidays, promotions), processing times may extend slightly — but we promise to keep things moving.

Shipping Rates
Shipping costs are calculated at checkout based on:
  • Your location
  • Package size and weight
  • Selected shipping method
We partner with reliable carriers to ensure your order arrives safely and in great condition.

Free Shipping Promotions
We occasionally offer free shipping on select products, bundles, or promotions.
These offers:
  • Are limited-time only
  • May apply to specific items or order minimums
  • Will always be clearly marked on the product page or at checkout
Free shipping is a perk, not a guarantee — and we promise to be upfront when it’s available.

Warm Weather & Food Safety
Because our products are food items, we may:
  • Hold shipments briefly to avoid extreme weather
  • Adjust shipping methods to protect product quality
Our goal is simple: your order arrives delicious, not compromised.

Where We Ship
We currently ship within the continental United States.
At this time, we do not ship to:
  • P.O. Boxes
  • Alaska, Hawaii
  • International destinations
(We’re working on expanding — stay tuned.)

Address Accuracy
Please double-check your shipping address at checkout.
Once an order has shipped, we’re unable to reroute or replace packages sent to an incorrect address.

Questions?
If you have questions about your order or shipping options, we’re happy to help.
Contact us anytime through our website — we’re real people and we actually answer.